Privacy Policy

1. Introduction

Ecom Master Solutions Limited (“we,” “us,” or “our”) operates the website https://auroramodswatches.com and is committed to protecting your privacy. This Policy explains how we collect, use, disclose, transfer, and store your personal data when you:

  • Visit or place orders on our website.

  • Sign up for our newsletter or marketing communications.

  • Contact us via phone, email, or live chat.

Please read this Policy carefully. By using our services, you agree to the practices described herein.

2. Company Details

  • Company Name: Ecom Master Solutions Limited 

  • Business Registration Number: 77825453-000

  • Registered Address: Unit B6, 12th Floor, Wing Wah Building, No. 677 King’s Road, Quarry Bay, Hong Kong 

  • Website / Domain: auroramodswatches.com

  • Customer Service Email: info@auroramodswatches.com

  • Phone: +852 9855 9321

3. Definitions

  • “Personal Data” means any information relating to an identified or identifiable individual.

  • “Processing” means any operation performed on personal data (collection, storage, use, disclosure, deletion).

  • “Data Subject” means you, as the individual whose data we process.

4. Legal Bases for Processing

Under the EU General Data Protection Regulation (GDPR), where applicable, we rely on the following legal grounds:

  • Contractual necessity: to fulfill your orders and manage your account.

  • Consent: when subscribing to newsletters or marketing. You may withdraw consent at any time.

  • Legitimate interests: for fraud prevention, network security, and improving our services.

  • Legal obligations: to comply with tax, accounting, and consumer-protection laws.

5. Categories of Personal Data Collected

Category

Examples

Source

Identity

Name, gender, date of birth

Directly from you

Contact

Email, billing & shipping address, phone number

Directly from you

Purchase & Payment

Order history, payment method, transaction details

Directly from you; payment processors

Technical & Usage

IP address, browser/device type, pages viewed, session duration

Automatically via cookies and analytics

Marketing Preferences

Opt-in status, click/open history

Directly from you; email platform

6. How We Collect Data

  • Directly: when you place an order, register an account, or contact support.

  • Automatically: via cookies, web beacons, and third-party analytics (e.g., Google Analytics).

  • Third Parties: from payment gateways, couriers, or publicly available sources (for address verification).

7. Cookies & Similar Technologies

We use cookies and similar tools to personalize your experience, analyze usage, and serve relevant ads.

  • Essential Cookies: required for basic site functionality.

  • Performance & Analytics Cookies: to understand site usage and improve performance.

  • Marketing Cookies: to track user behavior across sites and deliver targeted advertising.

You can manage or disable cookies via your browser settings, but this may affect site functionality.

8. Data Sharing & Disclosure

We may share your data with:

  • Service Providers: payment processors, fulfillment partners, hosting providers.

  • Professional Advisors: legal, audit, and accounting firms.

  • Authorities: when required by law or to protect legal rights.

  • Business Transfers: in the event of a merger, acquisition, or sale of assets (with notice).

9. International Data Transfers

Your data may be transferred to and stored in Hong Kong and other countries where our service providers operate. We ensure adequate safeguards (e.g., standard contractual clauses) to protect your data in accordance with applicable data-protection laws.

10. Data Retention

We retain personal data only as long as necessary to:

  • Fulfill the purposes outlined above.

  • Comply with legal obligations (e.g., tax and accounting).

  • Resolve disputes and enforce agreements.

Afterward, we securely delete or anonymize your data.

11. Security Measures

We implement appropriate technical and organizational measures, including:

  • Encryption of data in transit (HTTPS/TLS).

  • Secure storage systems with access controls.

  • Regular security assessments and staff training.

However, no internet transmission is fully secure; we cannot guarantee absolute security.

12. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access a copy of your personal data.

  • Rectify inaccurate or incomplete data.

  • Erase your data (“right to be forgotten”), subject to legal obligations.

  • Restrict or object to processing.

  • Data portability: receive your data in a structured format.

  • Withdraw consent for marketing communications at any time.

To exercise these rights, contact us at info@auroramodswatches.com or +852 9855 9321.

13. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect data from minors. If you believe we have inadvertently collected such data, please contact us to request deletion.

14. Third-Party Links

Our site may contain links to other websites. We are not responsible for their privacy practices. Please review the privacy policies of those sites before providing personal data.

15. Changes to This Policy

We may update this Policy to reflect changes in our practices or legal requirements. The “Last Updated” date at the top will indicate when changes were made. We encourage you to review this page periodically.

16. Contact & Data Protection Officer

If you have questions, complaints, or wish to exercise your rights, please reach out:

  • Data Protection Officer: dpo@auroramodswatches.com

  • Phone: +852 9855 9321

  • Address: Unit B6, 12th Floor, Wing Wah Building, No. 677 King’s Road, Quarry Bay, Hong Kong